Go to www.spinbackup.com.
If you have a Spinbackup account, tap the Log in as G Suite / Google Apps Administrator button in the upper right corner.
If you have no account and, therefore, no backed up data, it is impossible to recover anything. Check our How to Sign Up for Spinbackup Account for Business and Google Account: How to Back Up Your Data articles to get the opportunity to recover your deleted data in future.
Insert your e-mail and password or sign in with Google.
At your dashboard on the left, click Users.
- You will see a list of all your domain users subscribed to Spinbackup. Choose the name of a user whose letters must be restored, unfold it by clicking +/- button and click the Google Mail button under the user’s name.
By pressing the Version button, choose the backup version that corresponds to the last date when the letter existed in the user’s mailbox.
You can choose the required version by finding it in the list or choosing the required date in calendar. When the version is chosen, press Ok. If the desired restore point corresponds to the last backup version, skip this step.
Please note: Spinbackup saves the last 100 backup versions, which correspond to the last 100 days. If a message in your Google Mail was backed up in the version earlier than 100 days ago, but does not exist in accessible 100 versions, you can find it in the Lost & Found box.
For more information about the hierarchy levels available for restore and the restore-in-time machine please read our Restore-in-Time Machine and Version Control article.
- You have three ways to recover your letters:
- Recover several letters:
Press the checkboxes of the letters that must be restored.
- Recover all letters on a screen:
Press the upper checkbox. You can move to another page and/or change the number of letters on the screen in the upper right corner.
- Recover the whole mailbox of a selected user:
Select nothing and move to the next step.
Please note: This function does not work during a free trial period when the maximum amount per one restoration process is 200 messages. You can restore over 200 messages with several restoration processes.
- Recover several letters:
- Press Restore.
In a new window, select the e-mail address of your domain user you want to send the restored letter(s). You can select only among those users subscribed to Spinbackup. Then press the Start restore button.
- The system will notify you as soon as the restoration process is done. Check your Google Mail “Restored by Spinbackup at…” folder and enjoy your restored mail.
To learn more about how to recover your Gmail, watch this video